FREQUENTLY ASKED QUESTIONS

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FINANCING

What is your free layaway plan?


Layaway is a method of financing in which customers place a small deposit on an item, in order to preserve the promotional price. You can only do layaway plan in store. You control the amount & frequency of payments. No; interest, storage, time restrictions.




Do you accept COD (Cash on Delivery) orders?


We accept COD orders that are done only in store.





RETURN

What is your return policy?


All sales are final. We will work with you to make sure your purchase product is exactly what you want and need. You may be eligible for an exchange but no payment refund.





EXCHANGE

What is your exchange policy?


We may exchange items if they are defective or damaged within 7 days. You may exchange it for the same or different item valued at the same or lower price. We will be happy to assist you, please contact us.





FINANCING (Buy Now Pay Later)

What is Sezzle (Buy Now, Pay  Later)?


Sezzle is a payment solution that gives you the freedom to buy now and pay later! Sezzle is an alternate payment method that allows you to split your purchase into 4 interest-free payments over 6 weeks.




How does Sezzle (Buy Now, Pay  Later) work?


To use Sezzle to pay for your purchase, add products to your cart and choose Sezzle at checkout. Your purchase will be split into 4 equal payments. The first payment is 25% of the order total due up-front with the remaining amount divided up across three more installments, each due two weeks apart. No interest, no up-front or hidden fees. In fact, if you pay off your installments on time, there are no fees at all!




Where can I use Sezzle ?


You can use Sezzle on mattressandfurniture.ca Sezzle is not available in store.




What if I get declined from using Sezzle?


You can use an alternate payment method to complete your purchase.




Why was I charged a fee?


  • As long as you pay off your installments on the dates scheduled when the order was placed, Sezzle will not charge any fees on your order.
  • If a payment fails, or if you need to reschedule your installments, fees may be charged on your payments, $5 Fee - rescheduled payment fee and $10 Fee - failed payment fee.
  • Fees charged by Sezzle are always processed with the payment as one lump sum, but you may have separate fees charged depending on your financial institution.




If you have more questions about buy now, pay later?


Please visit Sezzle.com