FREQUENTLY ASKED QUESTIONS
You can pay online using your MasterCard, Visa or American Express.
Buy Now, Pay Later is done through Sezzle.
Your order may be in one of these statuses.
Waiting for stock:
We are waiting for stock to arrive from the manufacturer before we can confirm your order. We will contact you as soon as the product is available to fulfill your order.
Ready for pick up or delivery:
The is product available to fulfill your order, but we have not yet confirmed your pick-up or delivery date.
Confirmed for pick up:
The product is at the store ready for pick up and we will call you.
Confirmed for delivery:
The product is being prepared for your delivery date and you will receive a delivery time window the day before your scheduled delivery.
When you make an online purchase, you will receive a con confirmation email that can be used for your receipt.
Several furniture manufacturers use "distressing techniques" to give your wood products a rustic, heirloom look. Like rips in designer jeans or the beauty marks of a fashion model, these "flaws" give each piece its unique character.
We do our best to give you as much information about our products as we can, but sometimes our website may not have the answer you are looking for. If we missed something, or you have a question or suggestion, please call us at (905) 874 – 7120.
Please call us at (905) 874 – 7120, we will be happy to answer your questions.
Product availability can change at any time depending on the number of items in stock and the volume of other customers purchasing the same product
If your product is not at our store within 4 weeks from the date of purchase, we will happily exchange or full refund.